We just love FedEx...

As I look back at the success we’ve enjoyed in the couple of years since we started this company it strikes me that we must acknowledge the role that FedEx has played in helping us get there. FedEx is a great company. Their attitude is that once they’ve taken on a task, they are completely responsible to complete it. There is no other courier company that comes close to this attitude. I remember a time when a British customer’s shipment was held up at US customs in Anchorage because they didn’t have a US tax ID number (they were attending a convention in Orlando and should have been issued a temporary number by the convention organizers). Though it wasn’t any mistake on their part, the folks at FedEx here in Ahmedabad (Gaurav Sheth and Vipul Shukla), and in Mumbai (Caroline Pinto) stayed up all night helping me find a solution. As a company we’ve learnt to admire FedEx’s commitment and we’ve made up our minds that in our work we will attempt to match the kind of commitment, customer service and responsibility they demonstrate. We've used them for thousands of international express shipments and they've never let us down. Thank you FedEx for being such a great organization, for facilitating our business and being such great logistics partners, and for setting such a fine example for us.